Hampton Inn Memphis / Southaven

This place suits me perfectly! With free wi-fi, 24-hour reception, and a fitness center, I have everything I need. The staff even helped me with local info during my first stay! I'm coming back for Xmas!

My queen room had satellite television, climate control and a refrigerator. The continental breakfast was fresh. The service offered was friendly. The staff were superbly friendly in the whole hotel.

The staff members were extra nice. I forget the gentleman who worked Sunday night, June 5, but he was so extremely nice! He cooked the breakfast on Monday, and it was delicious! Jennifer, who checked us out on Monday, June 6, was amazing! I would definitely stay there again!

We stayed again on Thursday night, June 10, and had difficulty getting a room with a refrigerator. Even though this is a complaint for that, they were kind enough to move us, and comped our room! So even though I feel EVERY room should have a fridge, we still had a great stay!

I enjoyed the delicious breakfast options and the comfortable room, but the limited housekeeping left me wanting more. I might consider staying again.

Every detail was well done with the guest in mind. The breakfast was wonderful and the lady who supervised it was so nice and efficient, The housekeeping personnel were very pleasant also.

Efficiency of stsff

Mattress a little soft

The room was nice and had potential. Plus, I enjoyed nearby restaurant options for dinner!

Sofa bed was really bad and it was very humid in room. It was clean bit very small. No meat on breakfast menu just eggs and lots of carbs.

Breakfast was not very good.

No maid service on the first day there.

We loved staying here with our kids! The hotel is conveniently located across the street from Southaven Towne Center and near tons of great restaurants. Being just a short drive from downtown Memphis made it easy to explore. The complimentary breakfast had a great variety that kept everyone happy.

My kids wished for more dining options nearby, especially quick places for lunch.

The staff was extremely helpful and accommodating! They made sure every need was met and made us feel like they really cared.

The location, the staff, breakfast was awesome. One weekend staff person was exceptional, I thank she's new with the company, her name is Mel, she prepared the food. I really thought she had been there for years, but only 5 days. Mel's personality is just what all motels need. She made us feel that we were top priority.

The hall ways were not as clean. I had to ask for refrigerator, no microwave. When you walk in, there's an old dusty smell.

The staff were really good too assist me. My room was cozy and well-maintained. I enjoyed the delicious breakfast options, especially the freshly baked pastries.

the pool was not well maintained.

Liked the shower. Liked the access to nice restaurants.

Thought the breakfast was not as good as we had had at other Hampton's. The hotel was difficult to find, even though we followed directions to it.

They have Disability Access rooms with a refrigerator nor micowave and a microwave, for example and care about everyone. The food is great and the breakfast was awesome. The staff are really helpful and extremely helpful and provide a good service.